Last Updated: 04.12.2021
SCHOOLPLUS is committed to protecting your privacy: it’s the foundation for a safe and trusted community. Our SCHOOLPLUS Privacy Statement describes our privacy practices when you use our services or visit our public website.
Because SCHOOLPLUS is a learning environment for children, we take additional measures to safeguard children’s privacy, including for children under the age of 13. Please see our children’s privacy statement below.
SCHOOLPLUS is an online school that allows registered parents or guardians (“Parents”) to enroll learners (“Learners”) in online small-group classes, and for Our teachers (“Teachers”) to create, publicize, and provide those classes (the “Services”). This Privacy Statement describes what personal information SCHOOLPLUS collects from registered Parents, Teachers, and Learners of the Our Services, as well as how We collect and use personal information from visitors to our public website (collectively, “Sites”).
When you visit our Site, we may collect information about you that alone or in combination, could be used to identify you, your device, or household (“Personal Data”), as further described below:
Personal Data That You Provide Through the Site. We collect Personal Data from you when you directly provide it to us, such as when you register for a SCHOOLPLUS account to use the Services. For example, we may collect the following Personal Data from you:
Contact Information.
Payment Information.
Demographic Data.
We collect age, month and year of birth, gender, pronouns, marital status, and similar demographic details, such as when you voluntarily provide information in the “about me” section of your profile or communicate with us.
Sensitive Data.
Parents may voluntarily provide sensitive information such as health or disability information included in forms or messages sent to Us or Teachers to aid with learning. Parents may also enroll children in special classes offered for children with disabilities.
If we suspect that a child is over 18, for the safety of other Learners, we may request that a Parent show us a copy of age-identifying documentation, such as a Learner’s birth certificate, passport, or driver’s license. This documentation could show us sensitive data such as full date of birth, place of birth, and government ID numbers. Other than the month and year of birth, we do not record this information.
We may also receive sensitive criminal history information about Teachers when we receive background reports.
Content and Files.
Passively Collected Data. When you use or interact with us through our Site, we and our third-party partners may collect, receive, and store certain data automatically. For example,
Usage data. We collect usage data (such as login times, search terms you used, and pages you viewed), and other information about your device and browser.
Identifiers and device information. We collect IP Address, device identifiers such as cookie identifiers (more on cookies below), your device’s operating system type, and browser type. We may use such information and pool it with other information to track usage and device and system data, for example, the total number of visitors to our Sites, the number of visitors to each page of our website, and the domain names of your Internet service providers.
Cookies. On our Sites, we and third parties that provide certain functionality to the SCHOOLPLUS Sites may use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Sites gives to your browser when you access the Sites. Our cookies help provide additional functionality to our Sites and help us analyze Site usage more accurately. We recommend that you leave cookies turned on because they allow you to take advantage of some of our Sites’ features.
Inferred Data. We may infer new information from other data we collect, including using passive, automated means, to generate information about your likely interests (“inferences”). For example, we infer the class subjects your family may be interested in from searches you may perform. We may also infer your general geographic location (such as city, state, and country) based on your IP address.
Aggregated Personal Data. We may aggregate data, including Personal Data, and use such aggregated data for any purpose. This aggregate information does not identify you personally.
Required Personal Data. Some Personal Data is required such as credit card payment used by Parents to purchase classes and for verified parental consent. Teachers are also required to let us access Personal Data relating to background checks. Teachers are also required to have their cameras on while teaching a live class. Learners are required, subject to authorized exceptions, to have their video enabled at least at the start of class to verify their identity to protect the safety of other Learners. You may decline to provide certain Personal Data.
You are the main source of Personal Data we have about you. We may also obtain any of the above categories of information from third parties. These third-party sources include, for example:
We may use any of the above categories of your Personal Data to:
We combine data we collect from different sources to achieve these purposes and to give you a more seamless, consistent, and personalized experience.
SCHOOLPLUS Teachers may access recordings of their classes and may use the recordings to improve their curriculum and classes and may provide the recording to Parents and Learners to view. SCHOOLPLUS may also use class recordings to provide feedback to Teachers, for customer support, and for compliance purposes.
We will obtain additional parental consent before we use any class recordings for promotional or other purposes.
If you are a Parent or Teacher, We may use your contact data for marketing purposes, including telling you about services and opportunities we believe will be of interest to you. If we do so, each promotional email we send you will contain instructions permitting you to "opt-out" of receiving future promotional information. In addition, if at any time you wish not to receive any future communications or you wish to have your contact information included in our opt-out lists, please contact us at info@schoolplus.io. Please note that we will continue to contact you via email to respond to requests and provide our services.
Storage and Transfer of Personal Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your country or other governmental jurisdiction where the data protection laws may differ from those in your region.
We may share your Personal Data with certain third parties with your consent or authorization and with whom you have intentionally interacted. We may share your Personal Data as necessary to complete your transactions and provide the services you have requested or authorized. For example, we use third parties to process credit card payments.
We may also share data as set forth below:
Teachers. When Parents sign up they agree that Teachers may receive certain Personal Data about the Parents and their Learners including classes their Learner has taken. Teachers are our employees, agents, or service providers and we do issue guidance and restrictions on what they can do with Personal Data.
Business Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred to a successor or affiliate alone or as part of that transaction along with other assets.
Service Providers. We engage third-party service providers to perform certain functions on our behalf (such as payment processing). These third parties may have access to your Personal Data for the purpose of helping us market, provide and/or improve the Sites.
Legal Requirements. SCHOOLPLUS may disclose your Personal Data if required ed to do so by law or when we believe that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of SCHOOLPLUS, Teachers, Learners, and Parents, (iii) operate and maintain the security of our Sites, including to prevent or stop an attack on our computer systems or networks, (iv) to protect the personal safety of users of the Site or the public, or (v) protect against legal liability. Teachers are required to report to Us any suspected case of child abuse or neglect they become aware of during their work with Learners. Teachers may also be required to report suspected abuse or neglect to local authorities, and SCHOOLPLUS expects all Teachers to comply with their individual reporting responsibilities. SCHOOLPLUS itself may report instances of suspected abuse or neglect.
Third-Party Analytics and Advertising Companies. Third-party analytics and advertising vendors also collect Personal Data through our Site including, general location data, usage data, and inferences associated with identifiers and device information (such as cookie IDs and IP address) as described in the Cookies section of this statement. Except for data collected from Learners on the Services in Learner Space, these third-party vendors may combine this data across multiple sites to improve analytics for their own purpose and others. For example, we use Google Analytics on our Site to help us understand how users interact with our Site; you can learn how Google collects and uses information at www.google.com/policies/privacy/partners.
We expect everyone to respect the privacy of others and follow our community standards, and other guidelines and restrictions on posting and sharing activities, such as sharing private materials, communications, or information, or sharing other Personal Data about others that may cause harm, embarrassment, or conflict. You should not encourage your Learners or other Learners to reveal any Personal Data about Learners or their families.
User Profile. As a user of our Services, you will have a user profile that will be publicly available to all users of the Services (the “User Profile”). You are not required to include any Personal Data on your User Profile. But you will have the option to include a variety of types of Personal Data in your User Profile, which may include your first name, last name, biographical information, geographical location, and avatar or personal photograph.
We do not systematically monitor the content of information that is published on your user profile. Any information published in your User Profile becomes available to the public. After publishing, we have no control over how such information is used or its further dissemination. We urge you to think carefully about what, if any, Personal Data you include in your User Profile.
Online Classrooms and Pages. If you are Teachers or Learners attending our online classes, you may publicly display and share your video and photographic image, name and/or username and certain other information, such as your profile, demographic data, content and files, or imprecise location data.
Public Forums. Our Services provide you the opportunity to share information on a variety of topics with other SCHOOLPLUS Users through public forums (the “Public Forums”). Use of the Public Forums is entirely voluntary. But please be aware that any information you include in the Public Forums will become available to all Our Users without restriction.
We do not systematically monitor the content of information that is published in the Public Forums. Any information published in Public Forums becomes available to the public.
Messages. Learners can message Teachers, Parents can message each other, and Parents and Teachers can message each other using the Service. Parents have access to messages between their Learners and Teachers.
After publishing, posting, or messaging, we have no control over how such information is used or its further dissemination. We urge you to think carefully about what, if any, Personal Data you share with others on our Service.
We take reasonable steps to protect the Personal Data provided via the Site from loss, misuse and unauthorized access, disclosure, alteration, or destruction. However, the Internet cannot be guaranteed to be fully secure, and we cannot ensure or warrant the security of any content or information you provide to us. You are also responsible for helping to protect the security of your account credentials. For instance, never give out your password, and safeguard your username, password and personal credentials used to access the Services, so that other people will not have access to your Personal Data. And do not use the username and password you use on our Services with any other services.
Access and Accuracy; Correcting Personal Data.
We use reasonable efforts to keep your Personal Data accurate and up-to-date, and we will provide you with mechanisms to correct, amend, delete, or limit the use of your Personal Data. As appropriate, this amended Personal Data will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Data about you enables us to give you the best possible service.
Retention of Personal Data
We retain Personal Data for as long as necessary to provide the services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations. For example, we keep Class Recordings for 30 days after the date of the applicable Class.
What are cookies?
Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device. Cookies are used with web beacons and similar technologies. Web beacons are electronic images (also called single-pixel or clear GIFs) that are contained within a website or email and can read cookies they place on your device.
What are cookies used for?
Cookies and similar technologies allow a site or service to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. We and our analytics and advertising partners use cookies and other identifiers, such as IP address, and technologies on our Sites to collect Personal Data (such as the pages you visit, the links you click on, and similar usage information) when you use our Sites, including Personal Data about your online activities over time and across different websites or online services. We and our analytics and advertising partners may use cookies and similar technologies to provide targeted advertising.
Your access to and use of our Sites is subject to the Terms of Service.
Changes to Our Privacy Statement
We may change this Privacy Statement at any time. If we decide to change this Privacy Statement in the future, we will post or provide appropriate notice. If we make material changes to the statement, we will provide notice or obtain consent regarding such changes as may be required by law. The date on which the latest update was made is indicated at the top of this document.
Contact Us
Please feel free to contact us if you have any questions about SCHOOLPLUS’s Privacy Statement or the information practices of our Sites.
You may contact us sending an email to privacy@schoolplus.io.