CONCEPTS:
Student – persons aged 4 to 18 years who receive educational services using the SchoolPlus platform.
Partner - an individual and/or legal entity that provides educational services to Students in various fields on the basis of instructions from SchoolPlus through the Platform.
Platform – the www.schoolplus.io platform used by the Partner to provide the Services, owned by SchoolPlus on an exclusive basis and used by Students to access the Services.
Services – a set of services for Students in various fields of science (for example, mathematics, English, chemistry, natural sciences, etc.) provided by Partners on the Platform.
Lesson - a 30- or 50-minute meeting with a partner, in which the Student participates electronically through the Platform.
1. SUBJECT OF THE PARTNERSHIP
1.1. The Partner undertakes to provide the Services specified in this Agreement to Students through the SchoolPlus Platform, and SchoolPlus in turn will pay the Partner the Service Fees specified in this Agreement and/or its Appendices.
2. RIGHTS AND OBLIGATIONS OF THE PARTIES
2.1. Partner responsibilities:
2.1.1. Provide services of appropriate quality.
2.1.2. Encourage students to connect to the Platform and not provide Services through other platforms (ZOOM, Google Meet, Skype, etc.) without the consent of SchoolPlus.
2.1.3. If SchoolPlus does not have pre-developed materials and lesson plans, independently develop effective teaching methods and lesson plans that will maintain a high level of Services provided, in accordance with current standards. SchoolPlus does not reimburse the Partner for the time spent preparing the lesson plan and completing the SchoolPlus Student Progress Report.
2.1.4. If students show an irresponsible attitude towards classes and such attitude interferes with the provision of Services in an appropriate quality, report this to SchoolPlus within 5 (five) working days from the moment such cases occur.
2.1.5. Send video recordings of lessons to the email address “info@schoolplus.io” at the request of SchoolPlus for quality control and marketing purposes.
2.1.6. Submit a written, oral, or video report of student progress as requested by SchoolPlus, depending on the program being taught.
2.1.7. If a student is attempting to access a class through the online platform but is experiencing technical issues, please notify SchoolPlus within the first 5 minutes of the class or technical issues starting.
2.1.8. Only leave the online class less than 60 seconds before the end of the lesson and notify SchoolPlus in advance if you are more than 60 seconds late for the lesson.
2.1.9. Wait in Lesson for at least half of the pre-agreed online lesson time unless the student joins the lesson without prior notice.
2.1.10. If it is necessary to reschedule the provision of services (changes in class times), notify SchoolPlus at least 12 (twelve) hours in advance by phone, WhatsApp or email.
2.1.11. Dress professionally and in accordance with the SchoolPlus dress code and conduct lessons in a quiet, well-lit room with the computer on a flat surface.
2.1.12. To provide the Services, add your information and program details to the website through the website provided by SchoolPlus.
2.1.13. Treat Students with respect.
2.1.14. When communicating with students, the partner must comply with the following rules:
2.1.14.1. Do not use the Services to incite social, racial, national or religious hatred,
2.1.14.2. Do not convey false information about the social, racial, national, religious or linguistic affiliation of citizens, historical, national, religious and cultural traditions of peoples.
2.1.15. If this Agreement provides for termination of the provision of Services, provide preliminary information about this no later than 1 (one) month before the end of the provision of Services to transfer Students to another Partner with whom SchoolPlus cooperates.
2.1.16. If a Student misses a Lesson and requests to reschedule or replace a Lesson missed due to the Student's fault, give approval by notifying SchoolPlus in advance.
2.1.17. Respond to service-related questions and messages within 24 hours of receipt from SchoolPlus. Questions should be sent to SchoolPlus via email “hr@schoolplus.io”, WhatsApp or phone.
2.2. Partner rights:
2.2.1. Cancel or reschedule a lesson at least 12 (twelve) hours before the start of the lesson without deducting payment.
2.2.2. Cancel and/or reschedule classes less than 12 (twelve) hours before the start of the class without deducting payment in case of serious illness (flu, stomach virus and other diseases that significantly affect the ability to work), emergencies, natural disasters, uncontrollable circumstances (power outages, Internet shutdowns), death or birth of a family member, or any pregnancy-related complications.
2.2.3. Share videos, photos and written information about the Services provided through social networks with the prior consent of the students’ parents;
2.2.4. Demand timely and full payment for the cost of Services provided.
2.3. Responsibilities of SchoolPlus:
2.3.1. Pay for the Service specified in clause 4.1 on time.
2.3.2. Create the necessary capabilities for the Partner to provide Services of appropriate quality.
2.4. SchoolPlus rights:
2.4.1. Check the quality of services provided by the Partner using the following methods and means:
2.4.1.1. By joining classes without prior notice;
2.4.1.2. By requesting video recordings of classes;
2.4.1.3. By collecting feedback from students and their parents;
2.4.1.4. Monitoring monthly reports on Student progress.
2.4.2. Give a preliminary warning and terminate cooperation if the parties do not agree if the Partner postpones more than two classes within a month due to a serious illness (flu, stomach virus and other diseases that significantly affect the ability to work), emergencies, natural disasters, uncontrollable circumstances (power outages or Internet), the death of a family member, the birth of a child or any complications associated with pregnancy and this causes dissatisfaction among the Students.
2.4.3. If the Partner fails to attend classes without prior notice, SchoolPlus may give verbal or written notice the first time, and unilaterally terminate the Partnership the second time.
2.4.4. SchoolPlus reserves the right to reduce fees in proportion to the duration of lessons if Lessons last less than what was promised to the Student.
2.4.5. If the total number of reports on the Student’s progress not provided by the Partner exceeds three, defer payment until the date of submission of the reports, taking into account the days of payment.
2.4.6. Charge the Partner 100% of the service fee for those lessons in which the Partner falsified information about Student attendance or technical problems.
2.4.7. Send questions about the quality of the Services to the teacher’s email address and receive timely, reasonable and detailed answers from the Partner.
3. OTHER RESPONSIBILITIES OF BOTH PARTIES
3.1.1. The Partner has no right to establish personal contact with Students and provide them with contact information (including email address, phone number).
3.1.2. The Partner has no right to organize private additional lessons for Students without notifying SchoolPlus.
3.1.3. The Partner is obliged to maintain the confidentiality of personal information. This information includes information about payment terms. In case of violation of these provisions, SchoolPlus reserves the right to unilaterally terminate this Partnership.
3.1.4. If the Partner cancels a lesson no more than 12 hours and no less than 4 hours before the start of the lesson, the Partner will be charged 20% of the cost of the service for the corresponding lesson. If the Partner cancels a lesson no more than 4 hours and no less than 2 hours before the start of the lesson, the Partner will be charged 50% of the cost of the service for the corresponding lesson. If the Partner reschedules a lesson less than 2 hours before the start of the lesson or does not attend the lesson without prior notice, the full service fee for the relevant lesson will be deducted from the Partner's monthly service fee in the form of a penalty. In the event of the above circumstances due to the occurrence of uncontrollable circumstances or emergency situations, within 7 (seven) days from the occurrence of such circumstances, the Partner has the right to provide SchoolPlus with additional justifying information about deductions. In such cases, SchoolPlus may independently decide to return the deduction.
3.1.5. The Partner may not distribute company-owned materials, including lesson plans and teaching materials, information about Students, employees and other SchoolPlus Partners.
3.1.6. The partner must obtain consent from the student's parents for any sharing of student images. SchoolPlus is not responsible for failure to obtain consent from the Partner and undertakes to defend SchoolPlus in the event of claims.
3.1.7. The Partner undertakes to mention SchoolPlus when publishing information about its activities related to SchoolPlus on social media platforms and must not remove references to SchoolPlus even after the partnership with SchoolPlus is terminated.
3.1.8. The Partner acknowledges that SchoolPlus does not monitor student behavior, but is willing to work with it to resolve any issues related to it.
3.1.9. If a student has not joined the lesson, but warned about this during the lesson, the Partner can immediately leave the online lesson. In this case, the Partner receives compensation in the amount of 100% of the cost of the service for the corresponding lesson. This article applies to group lessons only in cases where all Students do not join the lesson.
3.1.10. The Partner must provide first and last name, a valid email address, telephone number when registering on the Platform; Create a unique password; Please note the work experience, language(s) of instruction and age range of students enrolled. You must also provide the SchoolPlus introductory video, all existing certificates and diplomas, as well as bank details where the monthly payment will be made.
3.1.11. The Partner is responsible for constantly updating the information provided and is obliged to inform SchoolPlus within 5 (five) calendar days if the information changes.
3.1.12. The Partner must have the equipment and consumables necessary to provide the Services, including a device and the necessary software to work with the Company Platform, a stable Internet connection, as well as headphones and a microphone.
3.1.13. If a Student forgets the date of a Lesson and does not join the Lesson due to a change in the date of the Lesson by the Partner, the Partner and SchoolPlus will not charge a service fee for that Lesson.
3.1.14. Minimum technical requirements provided for in Article 3.1.12 of this Agreement:
3.1.15. Partner is not permitted to use portable devices, including tablets and mobile phones, to provide the Services.
3.1.16. The Partner may not advertise third-party educational institutions, platforms, software or applications to a SchoolPlus Student.
3.1.17. Affiliate may not use any platform or material paid for by SchoolPlus for purposes unrelated to SchoolPlus without the prior written consent of SchoolPlus.
3.2. Cancellation of a lesson at the initiative of a student:
3.2.1. The Partner confirms that the Student has the right to cancel the lesson free of charge at least 4 hours before the start of the lesson.
3.2.2. If the lesson is cancelled by the Student less than 4 hours before the start of the lesson, the lesson is considered completed and the Partner receives compensation in the amount of 100% of the cost of the Service for this lesson. If a Student cancels a lesson due to force majeure, such as serious illness, emergencies, natural disasters, uncontrollable circumstances (power outage, internet outage) or death of a family member, the Lesson will be cancelled or rescheduled.
4. PAYMENT TERMS
4.1. In exchange for providing the Services to SchoolPlus's complete satisfaction, SchoolPlus will pay Partner 70% of the amount agreed upon between the two parties. In the absence of an additional agreement between the parties, payment is made 1 (one) time per month.
4.2. SchoolPlus is not responsible for Affiliate's payment of taxes or other government charges.
4.3. SchoolPlus has the right to reimburse any costs, expenses, fees and other financial claims, whether in connection with damage caused to the school by the Partner or otherwise, by deduction from any amount due to the Partner, upon prior notice to the Partner.
4.4. The amount specified in clause 4.1 of this document will be transferred by SchoolPlus to the bank account specified in clause 8.2 within 7 (seven) days of each subsequent month.
5. FORCE MAJEURE CIRCUMSTANCES
5.1. The parties are not responsible for failure to fulfil their obligations due to circumstances unforeseen by them (hereinafter referred to as “Force Majeure”).
6. TERM AND TERMINATION OF THE PARTNERSHIP
6.1. This document comes into legal force from the date of its signing and is valid until the termination of the partnership by one of the parties.
6.2. The Partner agrees that after the termination of the partnership, his profile on the site may only be partially deleted. SchoolPlus may store reviews on the site for marketing purposes.
6.3. The Partner has the right to refuse to fulfil partnership obligations by notifying SchoolPlus 30 (thirty) days in advance.
7. FINAL PROVISIONS
7.1. The parties cannot transfer the provided rights and obligations to third parties without the written consent of the other party.
7.2. This Agreement is of a civil nature and does not create an employment relationship or a relationship of subordination (superior-subordinate), while each Party remains independent in its actions and opinions.
7.3. This Agreement is drawn up in English in 2 (two) copies having equal legal force.